During your initial consultation, ask how often you can contact the lawyer and how he/she responds, whether by email or phone call. Remember, every step of the way there will be developments in your case — a new schedule, a new court date, some legal procedural thing that has to be filed, etc. If your attorney is not keeping you updated, you will keep calling your attorney’s office.
We have an open-door policy. Clients will call to ask what is going to happen, when the court date is, what time they should be there. They can call multiple times a day. They can come to our office. They can email. We are here to help, so we do not get tired of the calls, and we do not charge for every phone call, email, or office visit.